Thursday, December 31, 2020

Growth opportunities for cloud services providers during and after Covic pandemic

PETALING JAYA: Cloud services provider AVM Cloud Sdn Bhd sees growth opportunities in managing a larger load of users and data as well as maintaining reliable uptime and strong security measures amid and post-Covid pandemic.

AVM Cloud chief technology officer Kenny Lim (pix) said Covid-19 has propelled a new wave of business models that previously only relied on the traditional brick-and-mortar model. Now users expect business and even government bodies to have presence online and allow for transactions and agreements to be conducted digitally, hence businesses are forced to accelerate or enhance their digital transformation.

“For businesses to enjoy a successful digital transformation experience, they need to invest in the right technology solutions that enable them to support remote workers effectively, plan for data and storage capacity optimally, as well as ensure that all business-critical applications are available to remote workers and performing exceptionally,” he told SunBiz, adding that AVM Cloud and its partner NetApp can help organisations increase their IT capacity to manage the demands of a remote workforce while optimising their infrastructure and protecting their data.

Lim said based on its interactions with partners and customers, there is one clear change in terms of the current state of the industry, where businesses now have to reprioritise what projects should be put forward to stretch budgets further.

“We have also shifted our priorities to build product offerings that meet the demand of businesses under the new normal and provide solutions that help the customer to accelerate their digital transformation journey. We are shifting our priority to build services that can help business lower their cost of operation and offering competitively priced products.”

Lim said the Covid-19 situation made the management reassess its business strategy and review its business plan target.

“The impact on our business was minimal after we implemented some business recovery measures to ensure that customers continue to receive the same level of service we bring with our partners. However, the situation has affected some industries such as travel and as such our customers in those industries have postponed or put some plans on hold.”

Back in March before the movement control order was announced, AVM Cloud managed to quickly develop and introduce multiple business continuity planning solutions to customers who were preparing for the situation.

“One such example is the virtual workspace, which we have seen benefits employees who were working from home. We also saw an increase in cloud demand due to customers relying more on online ordering.”

AVM Cloud has been involved in the cloud business over the past 10 years, and its core business includes anything from public clouds offering a multi-tenanted Virtual Private Cloud (VPC)

service, a Cloud-in-a-Box which virtually co-located the VPC on any data centre or on-premises facility with consistent hybrid experience, and AVM Cloud Fusion for customers who want a hybrid backup and disaster recovery solution from their data centre to cloud.

“Our complete offering and experience with the requirements of the corporate customer enables us to provide comprehensive service beyond infra-as-a-service. We now have over 100 cloud service offerings with varying features from simple analytics to artificial intelligence/machine learning platforms,“ said Lim.

These services are provided via a monthly subscription. Based on the needs and complexity of the system, the monthly cost can range from RM100 up to RM1 million. In some cases, the solutions are scalable up or down which is a post-Covid-19 essential as businesses are more careful about utilising their budget.

Meanwhile, NetApp country manager for Malaysia & Brunei Azrin Abd Shukor observed a large shift in the attitude towards working from home by Malaysian businesses. He said organisations are more receptive towards it, now that they can see that it is not disruptive to the business and employees are still productive.

“In fact, its customers have been investing a lot more into remote working solutions as they have seen their effectiveness, both in helping them drive business continuity during the pandemic and ensuring that they are better prepared for future crises,” he said, adding that the company helps organisations increase their IT capacity to manage the demands of a remote workforce while optimising their infrastructure and protecting their data.



Source: The Sun Daily

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